Return & Refund Policy

Due to hygiene and safety reasons, we cannot accept returns or exchanges on any opened or used lash products.

However, your satisfaction is very important to us. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and we will be happy to replace the item or issue a refund.

For unopened and unused products, we accept returns within 14 days of delivery. Items must be in their original packaging and in the same condition as received.

To request a return or report an issue, please email us at:
📧 support@yourstorename.com

Please include:

• Your order number

• A brief description of the issue

• Clear photos (if the item is damaged or incorrect)

Once approved, refunds are processed within 3–5 business days after the returned item is inspected.

Please note:

• Shipping costs are non-refundable

• Customers are responsible for return shipping unless the error was on our side

Your safety, trust, and satisfaction always come first. Thank you for choosing [Your Store Name].